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Frequently Asked Questions

The Answers You Need

We understand that your pets are like family, and it’s our top priority to make you feel comfortable with the care we provide them. To make sure all your questions are answered, we’ve included our FAQs below.

Please note: Our old website ( does not have the most up to date information or booking facilities

My pet has a special diet. Can their needs be accommodated?

At Woodhaven we have a large variety of both wet and dry foods for even the fussiest of pets! If your pet happens to be on a specific diet, raw for example, we do ask that this is supplied  by the owner.

What do you supply for overnight boarding?

While staying with us your pet will be in their own cosy pet with fresh water, warm bedding and heat lamps. We feed our guests morning, noon and even depending on their needs. They will also have access to the exercise yard a minimum of 4 times a day.

How can I check on my pet during their stay?

Please feel free to check up on your pet, they are part of the family after all! This can be done via Facebook or telephone.

My pet has a medical condition and requires daily medication. Can their needs be accommodated?

Yes! This is not a problem for us at all. Please supply the medication, clearly labelled with your pets name and dosage required.

Does my pet need to be vaccinated to stay?

All animals must be fully vaccinated with an up to date vaccination certificate. We ask that you bring your pet’s vaccination certificate with you on arrival. We cannot board pets without proof of full vaccination.
Here at Woodhaven, we strongly recommend the kennel cough vaccine, but we do not insist on it. If you choose to have your dog vaccinated against kennel cough we ask that it is administered at least two weeks prior to arrival.

I would like to help you care for the animals you have in looking for new homes. How can I do so?

We really appreciate any support for the animals in our care! This can be done via PayPal donations, or our Amazon wish list. Links for both can be found on our Adoption page.

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